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Our Commitment to You!

 Essential Tenets of Success

The following principles represent the commitment we make to each client we are given an opportunity to serve. These principles have been established, affirmed, and are lived by each member of our experienced, talented and very dedicated team.

We have decided that without exception we strive...

· Ask questions and listen to our clients in order to fully understand their needs

· Create mortgage solutions that complement our client's overall financial strategy, and strive to accomplish their short and long term financial goals

· Be sensitive to the fears that many homebuyers have about obtaining a mortgage loan and earn their confidence as an advisor

· Respect our client's time and minimize the amount of effort required of them by applying our knowledge, experience, and resourcefulness

· Use state-of-the-art technology to complement our customer service, making adjustments when necessary to avoid overwhelming our clients

· Communicate regularly and proactively with our clients to keep them informed of the status of their loan and to help reduce the stress that is associated with uncertainty

· Ensure smooth, on time closings with anticipated costs and terms

· Provide our clients the luxury of home loans in the future with little effort on their part, by means of an Annual Mortgage Review

· Measure our success by our client's willingness to confidently recommend us

· Take full responsibility for our actions and be honest at all times

· Seek to improve the quality of service we provide by encouraging each client to critically evaluate our performance

Usher Financial Group a Division of American Pacific Mortgage Corporation NMLS #1850 #1053700  NMLS #41721
5335 Meadows RD STE 110, Lake Oswego, OR  97035
Toll Free:  (800) 481-6036
Office:  (503) 595-1600
Toll Free:  (503) 595-1610
Copyright © 2017 Licensed by the Department of Business Oversight under the CRMLA CA BRE#01215943
Usher Financial a Division of American Pacific Mortgage Corporation NMLS 1850 Branch NMLS 1053700
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